Frequently asked questions
Everything you wanted to ask but did not like to.
Visits
Booking and visits
Online at any time, by phone during opening hours, or at the front desk.
Please give us 24 hours' notice so we can offer the time to someone else.
Yes. We can book back-to-back or side-by-side appointments for up to four people.
We do not take walk-ins, but same-day emergency visits are available if you call before 11am.
Comfort
Nervous patients
Yes. Tell us when you book and we will give you a longer first visit, explain every step and agree a stop signal.
We offer nitrous oxide, oral sedation and IV sedation depending on the treatment.
We use numbing gel first and a slow, computer-controlled delivery. Most patients barely feel it.
Payment
Insurance and payment
We are in-network with most PPO plans, including BlueHarbor Dental, Unity Health, MetroCare PPO, Evergreen Mutual and
Summit Benefits. We also accept out-of-network plans and file claims for you.
Yes. Send us your member ID when you book and we will confirm your coverage and estimated costs by email before you
arrive.
Our Omnira Smile Plan covers two check-ups, cleanings and X-rays a year from $29 a month, plus 15% off other
treatment.
Yes. Treatments over $500 can be spread over 6 to 24 months, interest-free, subject to approval.
Absolutely. HSA and FSA cards work like any debit card at our front desk.