Frequently asked questions
Everything clients usually ask us before, during and after a project.
Before we start
Getting going
How projects begin, and what we need from you.
New projects usually start three to five weeks after signing. Sprints can often begin within ten days.
A one-page brief (we'll send a template), access to a decision-maker and any existing brand materials.
No. We don't do free creative pitches, but we're happy to share relevant case studies and meet the team.
Yes. About a third of our clients are pre-Series A, and our Sprint model was designed for them.
During the project
Working together
What to expect week by week.
Every Friday. We share real work in a 45-minute review and agree next steps before we leave the call.
We don't count rounds. We keep refining until the work meets the brief, within the agreed scope.
Please do. Workshops are best in person, and there's always coffee.
The senior designer or strategist leading your project. There are no account managers in between.
After launch
Ownership & support
What happens when the project ends.
You do. Full rights and all source files transfer to you on final payment.
Every project includes 30 days of care. After that, many clients move to our monthly Partner model.
Yes. We run hand-over training on your guidelines and templates as part of every identity project.
Still have a question?
Email hello@omnira-studio.com and a real person will reply today.